Privacy Policy


  • Last updated: September 10, 2019

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

This notice applies to all information collected or submitted on The Libman Company websites. On some pages, you can make requests, submit cleaning tips and comments, enter contests and register to receive information. The types of personal information collected at these pages are name, address, email address, phone number, gender, and age.




Some of our web pages include cookies. You can configure your browser to selectively or always reject cookies. But disabling or rejecting cookies may limit the functionality of this website. Cookies, which are necessary to allow electronic communications or to provide certain functions you use, are stored pursuant to GDPR Art. 6(1)(f), which allows the processing for a legitimate interest. Libman has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. Cookies stored for other purposes, such as customizing your online experience, are treated separately in this privacy policy.

Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These include the type and version of your browser, the operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data is not combined with data from other sources. The basis for data processing allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact Forms
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide to answer your question and any follow-up questions. We do not share this information without your permission. Therefore, we will process data you enter onto the contact form only with your consent. You may revoke your consent at any time by sending an informal email request to We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose of its storage ceases to exist. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.

Registration on Libman Websites
Some Libman websites allow you to register with the website to access additional functions offered here. You can register with our website if you would like to submit a cleaning tip. If you register you may receive our catalog as well as updates on our new products and services. The information you submit on our website will not be used for this purpose unless you fill out the registration form. The input data will only be used for the purpose of using the respective site or service for which you registered. We will process the data provided during registration based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal email request to We will continue to store the data collected during registration for as long as you remain registered on our website. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.

Analytics and Advertising
Some Libman websites use third-party analytics and advertising services to a custom and optimized user experience from our websites and their advertising. Libman pages may include the analytics and advertising services of Google Analytics, Google Analytics Remarking, Facebook Web Beacon, or BazaarVoice Web Beacon. Collection of this data may come in the form of cookies, web beacons, or plugins. General information about this process can be found above. Libman has a legitimate interest in providing optimized user experience from our websites and their advertising. Thus, the basis for data processing under the GDPR is Art. 6(1)(f).



We use the information you provide about yourself when you request information only to fulfill that request. We do not share this information with outside parties except to the extent necessary to fulfill that request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information for internal marketing and promotional purposes. In addition, non-identifying and aggregate information is used to better design The Libman Company website and to share with our business associates. For example, we may tell a business associate that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures which we deem appropriate to safeguard and secure the information we collect online.

Protecting the privacy of the very young is especially important. For that reason, we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors under 13, and no part of our website is structured to attract anyone under 13.

You can access all your personally identifiable information that we collect online and maintain by contacting us at the address below. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. To make any personal data requests, you may also contact us at

We intend to offer visitors to our website only opportunities that will interest them, and we believe they will welcome the information they receive as a result of visiting The Libman Company website. We may send you information about our various products and services, or other products and services we feel may be of interest to you. However, we respect the preference of some of our website’s visitors to limit their Email, mail and telephone calls. If you would prefer not to receive promotional information as a result of using The Libman Company website, we will do our best to remove your name from our marketing programs. We will act promptly to honor your request.

Should you have other questions or concerns about these privacy policies, our mailing address is Libman Company, 1 Libman Way, Arcola, IL 61910. In addition, we can be reached by phone at (217) 268-4200, by fax at (217) 268-4168 or send us an email at